International
Business automation · Worldwide

We automate operations
— apps are only how we do it

Same focus everywhere: connect CRM, messengers, billing and logistics so people stop acting as human copy-paste between systems — clear scope, disciplined delivery.

5+

Years in integrations

2 wks

Typical MVP window

24/7

Bots & webhooks

What we automate for your business

End-to-end process automation: we wire Bitrix24, Telegram, payments and external systems so work moves without manual glue.

Bitrix24 process automation

We automate sales, service and back-office inside Bitrix24 — custom apps and integrations only where they remove manual steps.

  • Webhooks & events
  • Custom entities & fields
  • External service integrations
  • Beyond out-of-the-box CRM

Telegram bots for business

Smart bots for lead intake, notifications, payments and two-way sync with CRM/ERP.

  • Lead capture & routing
  • CRM / ERP integration
  • Payments & checkouts
  • Multilingual flows
  • Admin-friendly settings

Browser extensions

Extensions that fix bottlenecks in daily work: faster CRM screens, safer access, less copy-paste.

  • Time tracking & activity helpers
  • Corporate system bridges
  • Access control to web apps
  • Routine task automation

Websites & web applications

Landing pages to complex internal tools with APIs, roles and monitoring.

  • Landing & promo sites
  • Corporate multi-page sites
  • Web apps with API integrations
  • Admin & operator dashboards

API integrations

Connect marketplaces, payments, telephony and accounting so data moves without manual re-entry.

  • CRM / ERP / WMS bridges
  • Payments & acquiring
  • APIs for web & mobile clients
  • Reporting & document flows

Inventory & logistics

Stock, movements, suppliers and mobile-friendly warehouse flows.

  • Stock & balances
  • Warehouse moves & transfers
  • Inventory & reporting
  • Supplier & procurement logic
PHP JavaScript Bitrix24 REST Telegram Bot API MySQL / PostgreSQL Docker Git WebSocket
Bitrix24 marketplace

Our apps & CRM rollout

Ready-made Bitrix24 add-ons and hands-on implementation tailored to your business.

Official Bitrix24 partner

Before kickoff we draft a rollout plan and estimate scope and budget — you see the timeline, milestones and outcome before signing.

How we help you automate

Consulting, clear specs, or full delivery — you choose the pace.

Consulting

We audit processes, find bottlenecks and show where time and money leak — with a concrete automation map.

Specifications

A clear technical brief your team or partners can execute: scope, milestones and expected outcomes.

Turnkey delivery

We ship end-to-end: prototype, build, launch and support — one accountable team.

We work on a no-surprises basis. You know the cost before the project starts.

No-surprise delivery

You know the investment before we start. We focus on integrations that survive real traffic, not demo-day toys.

  • Bitrix24 ↔ marketplaces ↔ delivery services
  • Telegram ↔ CRM two-way messaging
  • Payment webhooks → instant leads in CRM
  • Cron reminders, reports & DataLens-style KPIs

What you get on day one

Production-minded code

Error handling, logging and rollback-friendly deploys.

Fast iterations

Short cycles so you see working pieces early.

Human support

We stay reachable after launch — not a black box.

Transparent stack

PHP, JS, REST — easy to hand off or extend later.

Latest projects

Case studies

Examples of integrations and automations we have delivered.

Marketplace ↔ CRM ↔ delivery service integration

End-to-end Ozon → Bitrix24 → PonyExpress pipeline: orders are pulled from Ozon, processed in CRM, shipments are created in the delivery service. Delivery statuses sync back to the marketplace.

Result: Fully automated order cycle without manager handoffs.

Web app for in-CRM employee notifications

A web application that sends notifications from Bitrix24 bots: a friendly bot-management UI and a custom Activity for business processes with a web settings panel.

Result: A flexible notification system that drops easily into any business process.

Browser extension to improve the CRM UI

A browser extension that fixes the overloaded smart-process UI in Bitrix24: visual separation of cards and blocks for readability and faster navigation.

Result: Less time spent on cards and better UX with zero CRM customisation.

Telegram bot for client ↔ CRM communication

A Telegram bot integrated with Bitrix24: each client gets a personal registration link, then the bot binds the user to their CRM card. Two-way Telegram ↔ CRM dialog.

Result: A clear, two-way client channel directly from CRM.

Dynamic on-site pricing calculator

A client-side script with an interactive price calculator: it tracks parameters (accounts, portals, etc.), recalculates dynamically and applies date-based discounts.

Result: Transparent pricing for clients and less pressure on the sales team.

Tilda payment webhook handler

A server-side handler that receives successful-payment notifications from Tilda and automatically creates a lead in Bitrix24 from the form and online-cashier payload.

Result: Instant reaction to paid requests with no manual data entry.

Cron meeting-reminder handler

A cron-driven web handler runs daily at 19:00: it collects scheduled meetings from each employee’s Bitrix24 calendar and sends them a personal summary for tomorrow.

Result: Fewer missed meetings and tighter team discipline.

AI-powered tutor Telegram bot

A Telegram bot for students integrated with YandexGPT: the AI is tuned to guide step by step via hints and logic explanations instead of giving ready answers.

Result: Independent thinking and a deeper grasp of the material.

Analytics dashboards in DataLens

Interactive DataLens reports on how quickly employees react to leads: data is pulled directly from Bitrix24 with no intermediate database. Clear charts and efficiency metrics.

Result: Transparent real-time analytics for the sales department.

Portal setup & automation for a trading company

Full Bitrix24 setup for a knives & hardware seller: warehouse tracking, sales pipelines, shipments and defect handling. Automatic stock recalculation after every operation.

Result: Accurate inventory and fewer shipment errors.

Telegram bot with web app and browser game

A Telegram bot with an embedded web app: a match-three browser game lives inside Telegram with full integration between bot commands and game logic.

Result: A clear showcase of Telegram Web Apps and interactive UX.

Document-generation Telegram bot

A bot for companies: it collects data from the user and builds an Excel document from the chosen template. Template selection in chat, file generation and reply.

Result: Document workflow automation and serious time savings.

We can ship any integration or automation for your case — let’s scope the project and propose a solution.

Business automation and optimization

Meltwod designs business automation and business process automation across Bitrix24, Telegram bots, payments, marketplaces and custom APIs.

Business optimization means fewer manual handoffs, clearer statuses and integrations that hold up under real traffic — not one-off apps disconnected from operations.

What does business automation cover?

Connecting CRM, messengers, billing, inventory and external platforms into reliable flows — less retyping, faster leads and orders, visible status for every team.

How is process automation different from building an app?

We optimize how work moves between people and systems: webhooks, bots and APIs remove manual glue instead of adding another screen with no operational impact.

How do you approach business optimization?

We map bottlenecks, prioritize high-impact scenarios, deliver specs or turnkey builds in Bitrix24 and connected tools — with before/after metrics on throughput and errors.

Where should we start?

Book a discovery call: describe the process or pain point and we return with next steps, scope options and a realistic delivery path.

Discuss your project

Describe the process you want to automate — we reply with next steps.

✉️ hello@meltwod.com