Service
Custom Telegram Bot Development
We develop Telegram bots tailored to your scenarios: customer support, lead capture, notifications, internal requests, and mini-apps inside Telegram. Bots are built on the Bot API with clean architecture, analytics, and integration hooks to your CRM or backend.
Who it is for
- Brands that want a fast mobile channel without building a native app
- Support teams routing tickets and FAQs through Telegram
- Startups validating a product with a lightweight conversational interface
What you get
- Users reach you where they already chat daily
- Structured dialogs instead of chaotic direct messages
- Integrations so bot actions appear in CRM and reporting
- Scalable backend ready for traffic spikes and new features
What we deliver
- Design conversation flows, commands, inline keyboards, and admin scenarios
- Implement bot logic with webhooks or long polling and secure token storage
- Connect to CRM, payment providers, databases, and third-party APIs
- Build admin dashboards for broadcasts, user segments, and content updates
- Deploy on reliable hosting with backups, logging, and uptime monitoring
How we work
- Brief and flow design — personas, key paths, and success metrics
- MVP development with core commands and one integration
- Testing with a pilot user group and UX refinements
- Production launch, documentation, and optional growth iterations
FAQ
Webhook or long polling — which do you recommend?
Webhooks are preferred for production: lower latency and efficient resource use. We set up HTTPS endpoints and fallbacks if your infra requires it.
Can the bot send messages to CRM when a user submits a form?
Yes. We integrate with Bitrix24, HubSpot, custom APIs, and spreadsheets so every lead or ticket is captured automatically.
Let’s discuss your task
Consultation is free. We estimate scope and share a plan — no budget surprises.
Send a request →