Bitrix24 setup and automation for a trading company

Full portal setup for a knives and hardware seller: warehouse tracking, sales pipelines, shipments, defect handling and automatic stock recalculation after every operation.

Industry: Wholesale / retail trading

Stack Bitrix24 Inventory Business processes CRM

Pains we solved

Excel stock levels drifted from real shipments.
Sales and warehouse lived in separate worlds.
Defects and returns were handled chaotically.
Shipping mistakes hurt customer experience.

What we built

Designed sales pipelines for the assortment and deal cycle.
Configured warehouse movements inside Bitrix24.
Automated stock recalculation after each operation.
Documented shipment and defect-handling processes.
Made availability visible to managers before promising clients.

Client results

Accurate inventory and fewer shipment errors.
One process from request to dispatch.
Transparent defect handling.
Fewer manual stock reconciliations.

FAQ

Does this fit other product businesses?

Yes. Catalogs and rules change; the pattern stays: sales + stock + automated balances in CRM.

Do we still need 1C/ERP?

Depends on scale. Many start in Bitrix24 and integrate ERP later.

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