Case study
Browser extension for a clearer Bitrix24 interface
We built a browser extension that visually structures overloaded smart-process cards: faster navigation, less fatigue, zero CRM code changes.
Industry: CRM / productivity
Stack
Chrome Extension
JavaScript
CSS
Bitrix24 UI
Pains we solved
- Smart-process cards looked like endless field walls.
- Staff hunted for blocks and made fill-in mistakes.
- Native UI customization was expensive and risky.
- New hires struggled with dense screens.
What we built
- Shipped an extension that overlays visual structure on cards.
- Separated blocks and fields for faster scanning.
- Kept compatibility with stock Bitrix24 — no core edits.
- Made team rollout as simple as installing a browser add-on.
- Validated on the client’s real cards.
Client results
- Less time spent working inside each card.
- Better UX without costly CRM customization.
- Fewer mistakes from “lost” fields.
- Faster onboarding for new managers.
FAQ
Do we need Bitrix24 admin rights?
Usually no — employees install the extension locally. Portal admin rights are not required for a pure browser layer.
Will Bitrix24 updates break it?
We design for typical UI changes and support selector updates when needed.
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